When you purchase from Clabel Designs you will receive free shipping on all orders over $150, orders under $150 will be charged as per courier which is usually Sendle, if due to your location Sendle cannot be used then Aus Post will be used.
We ALWAYS send with tracking numbers and your parcel will need to be signed for at delivery unless otherwise specified. Clabel Designs cannot take any responsibility for lost parcels if you have requested no signature/safe drop.
Courier deliveries cannot deliver to a PO Box if you have a PO Box Aus Post will be used.
All orders are shipped from Ballarat, Victoria.
Estimated delivery times from our courier are:
Victoria: 1-3 business days
South Australia: 2-4 business days
New South Wales incl ACT: 2-4 business days
Queensland: 4-7 business days (FNQ up to 10 business days)
Northern Territory: up to 10 business days
Western Australia: Up to 10 business days
Tasmania: 3-5 business days
PLEASE NOTE: the above times are estimates delivery could be before or after, you will be provided with a tracking number to track your package and if you have any concerns please do not hesitate to contact us or the courier directly.
Delivery times are not including turn around times, when you place an order you’ll tickma box agreeing to our turnaround times, for custom order links for example “John’s Custom Order” turnaround time could be longer as other materials may need to be sourced but this shall be discussed with you.
At this stage our courier does NOT offer express postage, if you would like express postage your parcel will be sent via Aus Post.
LOCAL PICK UP
We are located in Ballarat, VICTORIA, we do offer local pick up but please only pick this option if you can pick up from our location, otherwise you will be sent an invoice to the email provided in checkout for the shipping costs and your item will not be shipped until this has been paid.